{"id":1699,"date":"2019-02-04T22:05:24","date_gmt":"2019-02-05T03:05:24","guid":{"rendered":"https:\/\/www.yupingliu.com\/wordpress\/?p=1699"},"modified":"2019-02-04T22:06:00","modified_gmt":"2019-02-05T03:06:00","slug":"10-resources-for-learning-marketing-analytics","status":"publish","type":"post","link":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/","title":{"rendered":"10 Resources for Learning Marketing Analytics"},"content":{"rendered":"<p>It&#8217;s hard to believe a whole month of 2019 is already gone. A new year is a great time to learn new things. In that spirit, I would like to share with you several resources I love for learning marketing analytics. As many of you are aware, marketing analytics has become an important skill set to have in today\u2019s workplace. This list will help put you on the right path to becoming more proficient in marketing analytics.<\/p>\n<h3>Online Courses<\/h3>\n<p><strong>1. <a href=\"https:\/\/www.edx.org\/course\/marketing-analytics-columbiax-bamm-104x-1\" rel=\"noopener\" target=\"_blank\">Marketing Analytics Course by Columbia University on EdX<\/a><\/strong>. As part of the ColumbiaX\u2019s <a href=\"https:\/\/www.edx.org\/micromasters\/business-analytics\" rel=\"noopener\" target=\"_blank\">MicroMaster\u2019s program in business analytics<\/a>, this 12-week online course offers a great introduction to marketing analytics. It covers key topics such as customer segmentation, customer choice modeling, optimal pricing, and conjoint analysis for new product design. Each week you watch a set of pre-recorded videos and complete an assignment on a given topic. You can also ask instructors questions on the discussion board. I like that the course teaches the basic concepts of marketing analytics as well as their implementation using R. You can take the course for free, or you can pay to get a course completion certificate at the end. It appears to be offered several times a year. The most recent one started on Jan. 27, 2019, not too late to sign on if you are interested.<\/p>\n<p><strong>2. <a href=\"https:\/\/www.datacamp.com\/search?q=marketing%20analytics\" rel=\"noopener\" target=\"_blank\">Marketing Analytics courses from DataCamp<\/a><\/strong>. The DataCamp website is devoted to data science training. It offers 200+ data analytic courses and uses a subscription-based model. Currently I can find four specific marketing analytic courses: <a href=\"https:\/\/www.datacamp.com\/courses\/marketing-analytics-in-r-statistical-modeling\" rel=\"noopener\" target=\"_blank\">Marketing Analytics in R: Statistical Modeling<\/a>; <a href=\"https:\/\/www.datacamp.com\/courses\/marketing-analytics-in-r-choice-modeling\" rel=\"noopener\" target=\"_blank\">Marketing Analytics in R: Choice Modeling<\/a>; <a href=\"https:\/\/www.datacamp.com\/courses\/cluster-analysis-in-r\" rel=\"noopener\" target=\"_blank\">Cluster Analysis in R<\/a>; and <a href=\"https:\/\/www.datacamp.com\/courses\/sentiment-analysis-in-r\" rel=\"noopener\" target=\"_blank\">Sentiment Analysis in R<\/a>. There are also many other general data analytics courses dealing with either tools (R, Python) or methods (e.g., machine learning, data visualization, statistics, etc.). Each of these courses is not very long, at a few hours. But across all courses, there are a lot of things to learn.<\/p>\n<p><strong>3. <a href=\"https:\/\/www.coursera.org\/learn\/social-media-data-analytics\" rel=\"noopener\" target=\"_blank\">Social Media Data Analytics<\/a><\/strong>. For those interested in analyzing textual data rather than numbers, there are a number of online courses available on this topic. I chose this Coursera course for its wider coverage and depth of materials. Offered by my alma mater, <a href=\"https:\/\/www.rutgers.edu\" rel=\"noopener\" target=\"_blank\">Rutgers University<\/a>, this four-week course covers the basics of extracting and analyzing large quantities of textual data from social media. The main tools taught are Python and R. It covers a limited number of social media channels, including Twitter, YouTube, Flickr, and Yelp. But the working knowledge of APIs acquired through the course should readily extend to other social media channels.<\/p>\n<h3>Books<\/h3>\n<p><a href=\"https:\/\/www.amazon.com\/Freakonomics-Rev-Ed-Economist-Everything-dp-0061245135\/dp\/0061245135\/ref=as_li_ss_il?_encoding=UTF8&#038;me=&#038;qid=1549333699&#038;linkCode=li2&#038;tag=pinbusmarstri-20&#038;linkId=74c56af2f49a4679497bea60a390ec4c&#038;language=en_US\" target=\"_blank\"><img decoding=\"async\" border=\"0\" src=\"\/\/ws-na.amazon-adsystem.com\/widgets\/q?_encoding=UTF8&#038;ASIN=0061245135&#038;Format=_SL160_&#038;ID=AsinImage&#038;MarketPlace=US&#038;ServiceVersion=20070822&#038;WS=1&#038;tag=pinbusmarstri-20&#038;language=en_US\" style=\"float: left; margin-right: 10px;\" \/><\/a><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=pinbusmarstri-20&#038;language=en_US&#038;l=li2&#038;o=1&#038;a=0061245135\" width=\"1\" height=\"1\" border=\"0\" alt=\"\" style=\"border:none !important; margin:0px !important; float: left\" \/><strong><em>4. <a href=\"https:\/\/amzn.to\/2G9w2r0\" rel=\"noopener\" target=\"_blank\">Freakonomics<\/a><\/em><\/strong>. This is a book you probably don\u2019t expect to see on this list. It doesn\u2019t teach any analytical methods, but it is a great demonstration of how we can find answers to questions through smart and creative use of data. I strongly believe that the abilities to ask interesting questions and translating numbers into insights are just as important as crunching numbers and running sophisticated statistical models. This book is a good example of the data to insight process.<\/p>\n<p><a href=\"https:\/\/www.amazon.com\/Quantitative-Models-Marketing-Research-Franses\/dp\/0521143659\/ref=as_li_ss_il?s=books&#038;ie=UTF8&#038;qid=1549334416&#038;sr=1-1&#038;keywords=Quantitative+Models+in+Marketing+Research&#038;linkCode=li2&#038;tag=pinbusmarstri-20&#038;linkId=c099fe29b9eb41926f4c9e672ca6f907&#038;language=en_US\" target=\"_blank\"><img decoding=\"async\" border=\"0\" src=\"\/\/ws-na.amazon-adsystem.com\/widgets\/q?_encoding=UTF8&#038;ASIN=0521143659&#038;Format=_SL160_&#038;ID=AsinImage&#038;MarketPlace=US&#038;ServiceVersion=20070822&#038;WS=1&#038;tag=pinbusmarstri-20&#038;language=en_US\" style=\"float: left; margin-right: 10px\" \/><\/a><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=pinbusmarstri-20&#038;language=en_US&#038;l=li2&#038;o=1&#038;a=0521143659\" width=\"1\" height=\"1\" border=\"0\" alt=\"\" style=\"border:none !important; margin:0px !important; float: left;\" \/><strong><em>5. <a href=\"https:\/\/amzn.to\/2MPQq0S\" rel=\"noopener\" target=\"_blank\">Quantitative Models in Marketing Research<\/a><\/em><\/strong>. Compared with freakonomics, this book represents the other end of the spectrum and focuses more on crunching numbers (i.e., data modeling). This concise book is organized by data types (e.g., continuous variables, binary variables, etc.) and describes the most common ways of modeling each data type. Each topic is organized similarly, in the order of general model description, estimation, diagnostics, an application example, followed by more advanced issues on the topic. I like that each chapter comes with an illustrative example, and you can download the data used in each example to try the analysis yourself. For some topics, the book offers the analysis code in Eviews, another common statistical package commonly used in economics. The book does requires knowledge of basic statistics and matrix algebra to digest more easily.<\/p>\n<p><a href=\"https:\/\/www.amazon.com\/Marketing-Research-Analytics-Use\/dp\/3319144359\/ref=as_li_ss_il?s=books&#038;ie=UTF8&#038;qid=1549334639&#038;sr=1-1&#038;keywords=r+for+marketing+research+and+analytics&#038;linkCode=li2&#038;tag=pinbusmarstri-20&#038;linkId=45269026cc25e4048c0ad9e60845a624&#038;language=en_US\" target=\"_blank\"><img decoding=\"async\" border=\"0\" src=\"\/\/ws-na.amazon-adsystem.com\/widgets\/q?_encoding=UTF8&#038;ASIN=3319144359&#038;Format=_SL160_&#038;ID=AsinImage&#038;MarketPlace=US&#038;ServiceVersion=20070822&#038;WS=1&#038;tag=pinbusmarstri-20&#038;language=en_US\" style=\"float: left; margin-right: 10px;\" \/><\/a><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=pinbusmarstri-20&#038;language=en_US&#038;l=li2&#038;o=1&#038;a=3319144359\" width=\"1\" height=\"1\" border=\"0\" alt=\"\" style=\"border:none !important; margin:0px !important; float: left;\" \/><strong><em>6. <a href=\"https:\/\/amzn.to\/2G9f0ZR\" rel=\"noopener\" target=\"_blank\">R for Marketing Research and Analytics<\/a><\/em><\/strong>. This book shows you how to use the open-source software R to tackle the most common marketing analytics problems, such as segmentation, basket analysis, and data summary and visualization. It does assume some familiarity with the underlying concepts and focuses mostly on their implementation in R. I like that the book offers clear R script examples in each area, making it a very hands-on learning experience.<\/p>\n<p><a href=\"https:\/\/www.amazon.com\/Web-Analytics-2-0-Accountability-Centricity\/dp\/0470529393\/ref=as_li_ss_il?s=books&#038;ie=UTF8&#038;qid=1549334700&#038;sr=1-1&#038;keywords=web+analytics+2.0&#038;linkCode=li2&#038;tag=pinbusmarstri-20&#038;linkId=de3ad950e6c75b8c63d9ef089f263e37&#038;language=en_US\" target=\"_blank\"><img decoding=\"async\" border=\"0\" src=\"\/\/ws-na.amazon-adsystem.com\/widgets\/q?_encoding=UTF8&#038;ASIN=0470529393&#038;Format=_SL160_&#038;ID=AsinImage&#038;MarketPlace=US&#038;ServiceVersion=20070822&#038;WS=1&#038;tag=pinbusmarstri-20&#038;language=en_US\" style=\"float: left; margin-right: 10px;\" \/><\/a><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=pinbusmarstri-20&#038;language=en_US&#038;l=li2&#038;o=1&#038;a=0470529393\" width=\"1\" height=\"1\" border=\"0\" alt=\"\" style=\"border:none !important; margin:0px !important; float: left;\" \/><strong><em>7. <a href=\"https:\/\/amzn.to\/2WCVY38\" rel=\"noopener\" target=\"_blank\">Web Analytics 2.0<\/a><\/em><\/strong>. Published in 2009, some might consider this book a dinosaur in the digital age. But I love this book and think it is as relevant as ever. Yes, the specific examples using the various web analytics tools may be outdated. But the basic approach behind how to identify and interpret key web metrics is quite universal and timeless. I like the book\u2019s very interpretation-oriented approach, focusing on what the different metrics mean or sometimes do not mean. This is a great starter book if you want to become familiar with the world of web analytics.<\/p>\n<h3>Websites<\/h3>\n<p><strong>8. <a href=\"https:\/\/www.kaggle.com\" rel=\"noopener\" target=\"_blank\">Kaggle.com<\/a><\/strong>. Devoted to data science, Kaggle.com offers a variety of resources for current and future data scientists. It has over 10,000 datasets on a wide variety of topics, to give you hands-on experience with a dataset of your interest. You can take free short online courses on important data science tools such as R, Python, SQL, and machine learning. If you feel good about your data analytic skills, you can even participate in various <a href=\"https:\/\/www.kaggle.com\/competitions\" rel=\"noopener\" target=\"_blank\">Kaggle competitions<\/a>. At the time of writing, there are 16 active competitions running with prizes ranging from knowledge and swag to $100,000.<\/p>\n<p><strong>9. <a href=\"https:\/\/www.kaushik.net\/avinash\/\" rel=\"noopener\" target=\"_blank\">Occam\u2019s Razor blog<\/a><\/strong>. Blog from the author of the Web Analytics book mentioned earlier, Avinash Kaushik. Just like the book, the author delivers sensible advice on how to do analytics right, with a razor-sharp focus on identifying what is important. It is clear from this blog that more is not always better when it comes to marketing analytics.<\/p>\n<p><strong>10. <a href=\"https:\/\/junkcharts.typepad.com\/numbersruleyourworld\/\" rel=\"noopener\" target=\"_blank\">Big Data, Plainly Spoken blog<\/a><\/strong>. This blog by bestselling author <a href=\"http:\/\/www.kaiserfung.com\" rel=\"noopener\" target=\"_blank\">Kaiser Fung<\/a> discusses the use and interpretation of data in diverse domains, including economics, education, and politics. What makes the blog stand out is its making sense of data in layman\u2019s words. Just like the Freakonomics book, you can learn a lot about translating data into meaningful information here.<\/p>\n<p>&nbsp;<br \/>\nI hope you find the list helpful. If you are aware of a good learning resource that is not listed here, please feel free to add a comment below or <a href=\"https:\/\/www.yupingliu.com\/wordpress\/contact-yuping\/\">drop me a note<\/a>. Happy learning!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Marketing analytics is an important skill set in today&#8217;s business. These 10 learning resources will help you become more proficient at marketing analytics.<\/p>\n","protected":false},"author":1,"featured_media":1700,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[214,215],"tags":[258,192,218],"class_list":["post-1699","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-analytics","category-web-analytics","tag-learning-resources","tag-marketing-analytics","tag-web-analytics","post-archive"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Resources for Learning Marketing Analytics | Ping! &gt;&gt; Loyalty Science in Practice<\/title>\n<meta name=\"description\" content=\"Marketing analytics is an important skill set in today&#039;s business. These 10 learning resources will help you become more proficient at marketing analytics.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Resources for Learning Marketing Analytics | Ping! &gt;&gt; Loyalty Science in Practice\" \/>\n<meta property=\"og:description\" content=\"Marketing analytics is an important skill set in today&#039;s business. These 10 learning resources will help you become more proficient at marketing analytics.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/\" \/>\n<meta property=\"og:site_name\" content=\"Ping! &gt;&gt; Loyalty Science in Practice\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-05T03:05:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-05T03:06:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Yuping Liu-Thompkins\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@PingTweets\" \/>\n<meta name=\"twitter:site\" content=\"@PingTweets\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Yuping Liu-Thompkins\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/\"},\"author\":{\"name\":\"Yuping Liu-Thompkins\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\"},\"headline\":\"10 Resources for Learning Marketing Analytics\",\"datePublished\":\"2019-02-05T03:05:24+00:00\",\"dateModified\":\"2019-02-05T03:06:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/\"},\"wordCount\":1076,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\"},\"image\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg\",\"keywords\":[\"learning resources\",\"marketing analytics\",\"web analytics\"],\"articleSection\":[\"Marketing Analytics\",\"Web Analytics\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/\",\"name\":\"10 Resources for Learning Marketing Analytics | Ping! &gt;&gt; Loyalty Science in Practice\",\"isPartOf\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg\",\"datePublished\":\"2019-02-05T03:05:24+00:00\",\"dateModified\":\"2019-02-05T03:06:00+00:00\",\"description\":\"Marketing analytics is an important skill set in today's business. These 10 learning resources will help you become more proficient at marketing analytics.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg\",\"contentUrl\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg\",\"width\":640,\"height\":333,\"caption\":\"marketing analytics\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.yupingliu.com\/wordpress\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"10 Resources for Learning Marketing Analytics\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#website\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/\",\"name\":\"Ping! &gt;&gt; Loyalty Science in Practice\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.yupingliu.com\/wordpress\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\",\"name\":\"Yuping Liu-Thompkins\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"contentUrl\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"width\":819,\"height\":1024,\"caption\":\"Yuping Liu-Thompkins\"},\"logo\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\"},\"description\":\"Yuping Liu-Thompkins, Ph.D. is Professor of Marketing &amp; Director of Loyalty Science Lab at Old Dominion University. Dr. Yuping Liu-Thompkins is an expert on building customer loyalty and habit through effective marketing programs. She specializes in turning customer data into useful customer insights and actionable customer relationship management and marketing strategies. Through collaboration with national and international companies in travel, retail, financial, and other industries, Dr. Liu-Thompkins has studied extensively the design and effectiveness of loyalty programs as a tool for customer retention, cross-selling, and customer growth. With a personal passion for technology, Dr. Liu-Thompkins is also known for her expertise in digital marketing, especially the use of social media for branding and customer engagement purposes. Dr. Liu-Thompkins has published her research in top marketing journals such as Journal of Marketing, Journal of Interactive Marketing, Journal of Advertising, Journal of Advertising Research, and Journal of Public Policy &amp; Marketing, among others. She is currently an Associate Editor for Journal of Advertising, and she serves on the editorial review board of Journal of Marketing, Journal of Interactive Marketing and Journal of Marketing Communications. More information about Dr. Liu-Thompkins can be found on her website Yuping Online.\",\"sameAs\":[\"https:\/\/www.yupingliu.com\",\"https:\/\/www.linkedin.com\/in\/yupingonline\/\",\"https:\/\/x.com\/PingTweets\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"10 Resources for Learning Marketing Analytics | Ping! &gt;&gt; Loyalty Science in Practice","description":"Marketing analytics is an important skill set in today's business. These 10 learning resources will help you become more proficient at marketing analytics.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/","og_locale":"en_US","og_type":"article","og_title":"10 Resources for Learning Marketing Analytics | Ping! &gt;&gt; Loyalty Science in Practice","og_description":"Marketing analytics is an important skill set in today's business. These 10 learning resources will help you become more proficient at marketing analytics.","og_url":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/","og_site_name":"Ping! &gt;&gt; Loyalty Science in Practice","article_published_time":"2019-02-05T03:05:24+00:00","article_modified_time":"2019-02-05T03:06:00+00:00","og_image":[{"width":640,"height":333,"url":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg","type":"image\/jpeg"}],"author":"Yuping Liu-Thompkins","twitter_card":"summary_large_image","twitter_creator":"@PingTweets","twitter_site":"@PingTweets","twitter_misc":{"Written by":"Yuping Liu-Thompkins","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#article","isPartOf":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/"},"author":{"name":"Yuping Liu-Thompkins","@id":"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32"},"headline":"10 Resources for Learning Marketing Analytics","datePublished":"2019-02-05T03:05:24+00:00","dateModified":"2019-02-05T03:06:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/"},"wordCount":1076,"commentCount":0,"publisher":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32"},"image":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg","keywords":["learning resources","marketing analytics","web analytics"],"articleSection":["Marketing Analytics","Web Analytics"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/","url":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/","name":"10 Resources for Learning Marketing Analytics | Ping! &gt;&gt; Loyalty Science in Practice","isPartOf":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage"},"image":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage"},"thumbnailUrl":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg","datePublished":"2019-02-05T03:05:24+00:00","dateModified":"2019-02-05T03:06:00+00:00","description":"Marketing analytics is an important skill set in today's business. These 10 learning resources will help you become more proficient at marketing analytics.","breadcrumb":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#primaryimage","url":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg","contentUrl":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/02\/analytics-1907993_640.jpg","width":640,"height":333,"caption":"marketing analytics"},{"@type":"BreadcrumbList","@id":"https:\/\/www.yupingliu.com\/wordpress\/2019\/02\/04\/10-resources-for-learning-marketing-analytics\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.yupingliu.com\/wordpress\/"},{"@type":"ListItem","position":2,"name":"10 Resources for Learning Marketing Analytics"}]},{"@type":"WebSite","@id":"https:\/\/www.yupingliu.com\/wordpress\/#website","url":"https:\/\/www.yupingliu.com\/wordpress\/","name":"Ping! &gt;&gt; Loyalty Science in Practice","description":"","publisher":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.yupingliu.com\/wordpress\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32","name":"Yuping Liu-Thompkins","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg","url":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg","contentUrl":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg","width":819,"height":1024,"caption":"Yuping Liu-Thompkins"},"logo":{"@id":"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg"},"description":"Yuping Liu-Thompkins, Ph.D. is Professor of Marketing &amp; Director of Loyalty Science Lab at Old Dominion University. Dr. Yuping Liu-Thompkins is an expert on building customer loyalty and habit through effective marketing programs. She specializes in turning customer data into useful customer insights and actionable customer relationship management and marketing strategies. Through collaboration with national and international companies in travel, retail, financial, and other industries, Dr. Liu-Thompkins has studied extensively the design and effectiveness of loyalty programs as a tool for customer retention, cross-selling, and customer growth. With a personal passion for technology, Dr. Liu-Thompkins is also known for her expertise in digital marketing, especially the use of social media for branding and customer engagement purposes. Dr. Liu-Thompkins has published her research in top marketing journals such as Journal of Marketing, Journal of Interactive Marketing, Journal of Advertising, Journal of Advertising Research, and Journal of Public Policy &amp; Marketing, among others. She is currently an Associate Editor for Journal of Advertising, and she serves on the editorial review board of Journal of Marketing, Journal of Interactive Marketing and Journal of Marketing Communications. More information about Dr. Liu-Thompkins can be found on her website Yuping Online.","sameAs":["https:\/\/www.yupingliu.com","https:\/\/www.linkedin.com\/in\/yupingonline\/","https:\/\/x.com\/PingTweets"]}]}},"_links":{"self":[{"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/posts\/1699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/comments?post=1699"}],"version-history":[{"count":14,"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/posts\/1699\/revisions"}],"predecessor-version":[{"id":1714,"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/posts\/1699\/revisions\/1714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/media\/1700"}],"wp:attachment":[{"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/media?parent=1699"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/categories?post=1699"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yupingliu.com\/wordpress\/wp-json\/wp\/v2\/tags?post=1699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}