{"id":1113,"date":"2018-06-11T19:01:01","date_gmt":"2018-06-11T23:01:01","guid":{"rendered":"http:\/\/www.yupingliu.com\/wordpress\/?page_id=1113"},"modified":"2018-06-11T19:01:01","modified_gmt":"2018-06-11T23:01:01","slug":"what-is-interactivity","status":"publish","type":"page","link":"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/","title":{"rendered":"What is Interactivity?"},"content":{"rendered":"<p>Liu, Yuping and L. J. Shrum (2002), &#8220;<a href=\"http:\/\/www.yupingliu.com\/files\/papers\/liu_shrum_interactivity.pdf\" rel=\"noopener\" target=\"_blank\" class=\"paperpdf\">What is Interactivity and is it always such a good thing?  Implications of Definition, Person, and Situation for the Influence of Interactivity on Advertising Effectiveness<\/a>,&#8221; <em><strong>Journal of Advertising<\/em><\/strong>, 31 (4), 53-64. [<a href=\"http:\/\/www.yupingliu.com\/files\/papers\/liu_shrum_interactivity.pdf\" rel=\"noopener\" target=\"_blank\" class=\"paperpdf\">Download Full-Text PDF<\/a>]<\/p>\n<p>Abstract: Most perceptions of interactivity are that it is an inherently good thing, that it will change marketing and advertising as we know it. However, though there are obvious and intuitive advantages to interactivity, it may pose a disadvantage for marketing and advertising in some conditions. This article explores the nature of interactivityand its underlying processes to determine the conditions in which interactivitymay be both useful and detrimental in an advertising context. We first discuss the multidimensional nature of the interactivityconstruct as it has appeared in the literature. We then provide a concrete conceptualization and definition of interactivitythat encompasses these various dimensions. We argue that inconsistencies between the definitions and operationalizations found in previous studies make it difficult to draw firm conclusions about the role of interactivitybut that these inconsistencies can be at least partly explained by a focus on the different dimensions of IN. Finally, drawing on theory and Research in cognitive, social, and personality psychology, we suggest that the influence of interactivityon advertising effectiveness may be a function of both the person and the situation. We offer a program of Research, in the form of testable propositions, to explore these boundary conditions and discuss implications for Internet advertising strategy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Liu, Yuping and L. J. Shrum (2002), &#8220;What is Interactivity and is it always such a good thing? Implications of&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1062,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1113","page","type-page","status-publish","hentry","post-archive"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is Interactivity? | Ping! &gt;&gt; Loyalty Science in Practice<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is Interactivity? | Ping! &gt;&gt; Loyalty Science in Practice\" \/>\n<meta property=\"og:description\" content=\"Liu, Yuping and L. J. Shrum (2002), &#8220;What is Interactivity and is it always such a good thing? Implications of...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/\" \/>\n<meta property=\"og:site_name\" content=\"Ping! &gt;&gt; Loyalty Science in Practice\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PingTweets\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/\",\"name\":\"What is Interactivity? | Ping! &gt;&gt; Loyalty Science in Practice\",\"isPartOf\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#website\"},\"datePublished\":\"2018-06-11T23:01:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/what-is-interactivity\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.yupingliu.com\/wordpress\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Research Publications\",\"item\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Digital Marketing Research\",\"item\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/digital-marketing-research\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"What is Interactivity?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#website\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/\",\"name\":\"Ping! &gt;&gt; Loyalty Science in Practice\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.yupingliu.com\/wordpress\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\",\"name\":\"Yuping Liu-Thompkins\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"contentUrl\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"width\":819,\"height\":1024,\"caption\":\"Yuping Liu-Thompkins\"},\"logo\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\"},\"description\":\"Yuping Liu-Thompkins, Ph.D. is Professor of Marketing &amp; Director of Loyalty Science Lab at Old Dominion University. Dr. Yuping Liu-Thompkins is an expert on building customer loyalty and habit through effective marketing programs. She specializes in turning customer data into useful customer insights and actionable customer relationship management and marketing strategies. Through collaboration with national and international companies in travel, retail, financial, and other industries, Dr. Liu-Thompkins has studied extensively the design and effectiveness of loyalty programs as a tool for customer retention, cross-selling, and customer growth. With a personal passion for technology, Dr. Liu-Thompkins is also known for her expertise in digital marketing, especially the use of social media for branding and customer engagement purposes. Dr. Liu-Thompkins has published her research in top marketing journals such as Journal of Marketing, Journal of Interactive Marketing, Journal of Advertising, Journal of Advertising Research, and Journal of Public Policy &amp; Marketing, among others. 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