{"id":1071,"date":"2018-06-11T13:59:22","date_gmt":"2018-06-11T17:59:22","guid":{"rendered":"http:\/\/www.yupingliu.com\/wordpress\/?page_id=1071"},"modified":"2018-06-11T22:35:40","modified_gmt":"2018-06-12T02:35:40","slug":"marketing-capabilities-in-b2b-firms","status":"publish","type":"page","link":"https:\/\/www.yupingliu.com\/wordpress\/research\/other-research\/marketing-capabilities-in-b2b-firms\/","title":{"rendered":"Marketing Capabilities in B2B Firms"},"content":{"rendered":"<p>Guo, Huiling, Hangjun Xu, Chuanyi Tang, Yuping Liu-Thompkins, and Baobao Dong (in press), &#8220;<a href=\"http:\/\/www.yupingliu.com\/files\/papers\/liu-thompkins_marketing_capabilities.pdf\" rel=\"noopener\" target=\"_blank\" class=\"paperpdf\">Comparing the Impact of Different Marketing Capabilities: Empirical Evidence from B2B Firms in China<\/a>,&#8221; <em><strong>Journal of Business Research<\/strong><\/em>. [<a href=\"http:\/\/www.yupingliu.com\/files\/papers\/liu-thompkins_marketing_capabilities.pdf\" rel=\"noopener\" target=\"_blank\" class=\"paperpdf\">Download Full-Text PDF<\/a>]<\/p>\n<p>Abstract: This research compares three key types of marketing capabilities (static, dynamic, and adaptive capabilities) with one another to examine empirically the relative contribution of each capability type to firm performance under different market conditions. Through two empirical studies with business-to-business managers, this study first develops a scale of adaptive marketing capabilities and then investigates the relationships between all three types of marketing capabilities and firm performance. The results show that adaptive marketing capabilities have the greatest impact on market performance. In addition, while environmental turbulence obliterates the contribution of static marketing capabilities (turning the effect negative), it actually strengthens the relationship between adaptive marketing capabilities and firm performance. Together, the insights from this research underscore the importance of differentiating among the three types of marketing capabilities and building a firm&#8217;s capabilities portfolio depending on firm and market conditions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Guo, Huiling, Hangjun Xu, Chuanyi Tang, Yuping Liu-Thompkins, and Baobao Dong (in press), &#8220;Comparing the Impact of Different Marketing Capabilities:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1066,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1071","page","type-page","status-publish","hentry","post-archive"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marketing Capabilities in B2B Firms | Ping! &gt;&gt; Loyalty Science in Practice<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yupingliu.com\/wordpress\/research\/other-research\/marketing-capabilities-in-b2b-firms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marketing Capabilities in B2B Firms | Ping! &gt;&gt; Loyalty Science in Practice\" \/>\n<meta property=\"og:description\" content=\"Guo, Huiling, Hangjun Xu, Chuanyi Tang, Yuping Liu-Thompkins, and Baobao Dong (in press), &#8220;Comparing the Impact of Different Marketing Capabilities:...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.yupingliu.com\/wordpress\/research\/other-research\/marketing-capabilities-in-b2b-firms\/\" \/>\n<meta property=\"og:site_name\" content=\"Ping! &gt;&gt; Loyalty Science in Practice\" \/>\n<meta property=\"article:modified_time\" content=\"2018-06-12T02:35:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PingTweets\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/other-research\/marketing-capabilities-in-b2b-firms\/\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/research\/other-research\/marketing-capabilities-in-b2b-firms\/\",\"name\":\"Marketing Capabilities in B2B Firms | Ping! 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&gt;&gt; Loyalty Science in Practice\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.yupingliu.com\/wordpress\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/#\/schema\/person\/9157036ee1e42aeb9ed3b505139cdd32\",\"name\":\"Yuping Liu-Thompkins\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"url\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"contentUrl\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\",\"width\":819,\"height\":1024,\"caption\":\"Yuping Liu-Thompkins\"},\"logo\":{\"@id\":\"https:\/\/www.yupingliu.com\/wordpress\/wp-content\/uploads\/2019\/06\/Headshot_Sep2014_compressed-819x1024.jpg\"},\"description\":\"Yuping Liu-Thompkins, Ph.D. is Professor of Marketing &amp; Director of Loyalty Science Lab at Old Dominion University. Dr. Yuping Liu-Thompkins is an expert on building customer loyalty and habit through effective marketing programs. She specializes in turning customer data into useful customer insights and actionable customer relationship management and marketing strategies. Through collaboration with national and international companies in travel, retail, financial, and other industries, Dr. Liu-Thompkins has studied extensively the design and effectiveness of loyalty programs as a tool for customer retention, cross-selling, and customer growth. With a personal passion for technology, Dr. Liu-Thompkins is also known for her expertise in digital marketing, especially the use of social media for branding and customer engagement purposes. Dr. Liu-Thompkins has published her research in top marketing journals such as Journal of Marketing, Journal of Interactive Marketing, Journal of Advertising, Journal of Advertising Research, and Journal of Public Policy &amp; Marketing, among others. She is currently an Associate Editor for Journal of Advertising, and she serves on the editorial review board of Journal of Marketing, Journal of Interactive Marketing and Journal of Marketing Communications. 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