Posts Tagged marketing science


    Loyalty Programs and CRM — Insights from Marketing Science 2009 Conference

    June 15th, 2009

    At the INFORMS Marketing Science 2009 Conference, I presented my current research project on the effects of loyalty program expiration policy change.  For those who missed the conference, here’s a summary of what I presented. I have also included the summary of the other two research projects that were presented during the same session. Shortening [...]


    What Do Marketing Scientists Have To Say About Social Media?

    June 8th, 2009

    This year’s INFORMS Marketing Science Conference paid lots of attention to social media and social networking. Quite a few sessions were devoted to the topic. Here I picked a few presentations with especial relevance to business practice and summarized them below. 1. Freemium model depends on users’ group membership and content contribution. Presented by Gal [...]