Posts Tagged Google


    Google+ Circles for Managing Customers

    July 13th, 2011

    The old way of managing customer relationships in online social media is undifferentiated and inefficient. Google+ changes this by introducing Circles. This post looks at how businesses can take advantage of Google+ Circles to customize its online social media efforts and integrate those efforts with traditional CRM.


    Google not trusted?

    February 17th, 2008

    A while ago, I wrote a blog on my love and hate relationship with Google and my fear of its information power. I just came across this blog on Google no longer trusted by TRUSTe. I visited TRUSTe’s website and verified that Google is indeed not on TRUSTe’s list of trusted organizations any more. That [...]


    A Love and Hate Relationship with Google

    September 20th, 2007

    My relationship with Google is complicated…