Posts Tagged customer service
Real Life Disappointment with Second Life
July 17th, 2008A recent real-life encounter with Second Life turned out to be a big disappointment. For an academic research project, my co-author and I were looking for a list of real-life brands that have a presence in SL. The natural point of contact seemed to be SL’s press inquiries: Lewis PR. Being a geek, I tried [...]
Air Travel Delay
March 13th, 2008Flying back from Puerto Rico, I was pleasantly surprised that both legs of my flight left and arrived on time. Having traveled more than I normally do in the last few months, delays (and subsequently missing the connecting flight) have become an expected frustration in my travel experience. So I did a little search on [...]




