Comments on: How to Lose Loyalty in 10 Days: Lessons from the Facebook Fiasco http://www.yupingliu.com/wordpress/2010/06/02/how-to-lose-loyalty-in-10-days-lessons-from-the-facebook-fiasco/ Loyalty Science in Practice Mon, 19 Dec 2011 02:42:00 +0000 hourly 1 By: Yuping Liu-Thompkins http://www.yupingliu.com/wordpress/2010/06/02/how-to-lose-loyalty-in-10-days-lessons-from-the-facebook-fiasco/comment-page-1/#comment-595 Yuping Liu-Thompkins Wed, 09 Jun 2010 02:08:03 +0000 http://www.yupingliu.com/wordpress/?p=512#comment-595 Thanks, Michelle. That is a good point. I had forgotten how Facebook had helped us cross path again. It's sad the way it has come to now. It would have had such great potential. Thanks, Michelle. That is a good point. I had forgotten how Facebook had helped us cross path again. It's sad the way it has come to now. It would have had such great potential.

]]> By: Michelle Rogerson http://www.yupingliu.com/wordpress/2010/06/02/how-to-lose-loyalty-in-10-days-lessons-from-the-facebook-fiasco/comment-page-1/#comment-594 Michelle Rogerson Tue, 08 Jun 2010 20:59:45 +0000 http://www.yupingliu.com/wordpress/?p=512#comment-594 Eloquently put, Yuping, and congrats on quitting facebook! I also share your discontent for facebook. I have deleted all of my personal information and all photos from my profile. For me, it's about trust. I've lost my trust in them. I'm keeping my account open simply to stay informed of new features for my clients. You have outlined some great lessons in consumer loyalty. And while we are turning our backs on facebook, we have to at least thank them for being the medium that sparked our friendship with each other. Eloquently put, Yuping, and congrats on quitting facebook! I also share your discontent for facebook. I have deleted all of my personal information and all photos from my profile. For me, it's about trust. I've lost my trust in them. I'm keeping my account open simply to stay informed of new features for my clients. You have outlined some great lessons in consumer loyalty. And while we are turning our backs on facebook, we have to at least thank them for being the medium that sparked our friendship with each other.

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