Archive for June, 2009


    Corporate Presence in Second Life

    June 29th, 2009

    By now, you probably have heard of Second Life, the popular 3D virtual world that allows its residents to live, interact, buy/sell, and collaborate all under a virtual identity. Where these residents lived, real-world companies have been experimenting too. In my research with Dr. Bill Judge, we have seen more than 50 of the Global [...]


    Ping! Is Getting Better

    June 22nd, 2009

    Blogging for over a year has been a great learning experience for me.  What I have learned has prompted me to think more about what I can write that will provide the best value to my readers.  After devoting much thought to the question, I decided that filling the gap between the academia and marketing [...]


    Loyalty Programs and CRM — Insights from Marketing Science 2009 Conference

    June 15th, 2009

    At the INFORMS Marketing Science 2009 Conference, I presented my current research project on the effects of loyalty program expiration policy change.  For those who missed the conference, here’s a summary of what I presented. I have also included the summary of the other two research projects that were presented during the same session. Shortening [...]