Archive for September, 2007


    Invited Blog for Brand Science Institute

    September 28th, 2007

    Check out an invited blog I wrote for the Brand Science Institute. The blog summarizes my loyalty program paper that is forthcoming in the Oct. 2007 issue of Journal of Marketing. You can find a full-text copy of the paper from JM’s website or from my publications page.


    A Love and Hate Relationship with Google

    September 20th, 2007

    My relationship with Google is complicated…