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This research stream focuses on the effective and ethical use of the Internet to market firms’ products and services. I am particularly interested in the implications of the unique interactive nature of the Internet. Recently, I have also started looking into the fast growing area of social networking and user-generated content and what impact they may have on online marketing.

Sample Publications and Working Papers in this Area
(Please click the title of a publication to download the entire paper, or click the "Read more..." link to view an abstract of the publication.)
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Item Title
A Dual-Process Model of Interactivity Effects
Seeding Viral Content
Online Advertising Chapter
Consuming Direct-to-Consumer Genetic Tests
Diffusion of User-Generated Content
Emerging Issues in Advertising Research
Drivers of Online Interaction
Online Interaction Readiness
Direct-to-Consumer Marketing of Predictive Medical Genetic Tests
Effective E-Recruiting
Measuring Interactivity
Rethinking Interactivity
Is Interactivity Always Good?
 
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